Welcome to Asthma and Allergy Affiliates
See Your Allergist from the Comfort and Safety of your Home
With the spread of coronavirus and its associated COVID-19 illness, we have closed our physical offices to all routine appointments as well as allergy shots. As of March 16 and for the foreseeable future, we are offering live face-to-face telemedicine visits with our board-certified Allergists. We are able to see New Patients as well as Established ones while keeping our patients and staff safe and secure from potential infection.
While we are unable to offer skin testing or spirometry through these visits, we can still offer the same great care to help you with your asthma, allergy, eczema, hives and other allergic conditions. We have asked patients who were the first to use this service to comment on their experience and compiled their thoughts below.
Telemedicine is a new approach being brought out to all fields of medicine to help address our current situation. As of now, it appears that most insurance companies are covering this and the majority appear to be waving any co-pays or cost-sharing.
I liked it. It’s convenient, more convenient than having to come into the office. It was much easier for me I don’t live close, the fact I didn’t have to drive was so nice. Also, there was no extra fee, copay is waived which is awesome and Dr. Oren is great!
Both went well. Seeing them, that really added an extra something that you just don’t get from speaking with them on the phone. [Mom saw Dr. Oren; son saw Dr. Balekian – both as new patients to the practice]
It seemed very personal in that sense, voice and presence were excellent. It did not feel mechanical or difficult, it was a free following discussion. It was very easy, it was the first time I have ever done something like that and it went pretty well.
Smartphone Users
Click the Hale Health image to the left to download the Hale Health app to your smartphone or click below on your iPhone or Android device
Register in the system using the link sent by email or text and inputting the information requested.
At the time of your visit:
• Tap the notification bell icon in the top-left corner of your dashboard.
• Select the Video Visit item to open the appointment detail.
• Tap ‘Join Visit’ to enter the session.
Desktop Users
If you are unable to download or use the Hale Health app, we have used this service as a backup option. The video quality is somewhat reduced but using this is very easy.
Chrome is the preferred browser to use for this service. Please make sure you are using a computer with a webcam or your call will be limited to audio.
At the time of your appointment, click on the link under your provider to the right to enter the Waiting Room.
Or you can click the link that may have been sent by text/email.
